Order processing
Orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays. You receive a confirmation email with tracking as soon as your order ships.
Delivery times
| Destination | Estimated delivery after dispatch |
|---|---|
| United States & Canada | 6–12 business days |
| United Kingdom & Europe | 6–12 business days |
| Australia & New Zealand | 6–12 business days |
| Rest of world | 10–20 business days |
These are estimates, not guarantees. Delays can occur due to customs clearance, carrier schedules, public holidays or weather.
Shipping costs
Shipping is free on every order, with no minimum spend.
Customs, duties and taxes
International orders may be subject to customs duties or import taxes set by the destination country. These are the responsibility of the recipient and are not included in our prices.
Tracking
A tracking number is emailed once your order ships. Tracking can take up to 48 hours to become active.
Incorrect addresses
Please check your shipping address carefully. We cannot be responsible for orders delivered to an address entered incorrectly. Contact us immediately if you spot a mistake and we will amend it if the order has not yet shipped.
Contact
NGANKWE LTD — registered in England and Wales, company number 16595560
Registered office: 117a King Street, Knutsford, England, WA16 6EH
Email: investisseur06022@gmail.com